Shipping & Returns

Christmas Shipping Deadlines

Made to order (5 days production time, order ships on 5th business day)

  • 12/9 FedEx Home Delivery

    • Order by December 9th
    • Ships by December 16th
  • 12/15 FedEx 2nd Day

    • Order by December 15th
    • Ships by December 20th

In stock (product is in stock, order ships the following business day)

  • 12/15 FedEx Home Delivery

    • Order by December 15th
    • Ships by December 16th
  • 12/18 FedEx 2nd Day

    • Order by December 18th
    • Ships by December 19th

Shipping Damage

Altus Fine Art takes every reasonable precaution in packing and shipping your item to arrive in good condition. To receive a replacement product you must contact us within 10 days of delivery. Please inspect your product thoroughly on arrival i.e. unpack from box, bubble wrap, protective corners, etc.

Order Processing

The estimated shipment date on products is based on typical product availability; actual lead time will vary and does not include transit time.

Return and Refund Policy

If you are not satisfied with your purchase, we offer a 30 Day money back guarantee. To request a refund please contact our Customer Service Department at (801) 763-9788 to receive a Return Merchandise Authorization (RMA) number. No returns will be accepted without an RMA number. We will provide a refund based on your original method of payment. Return payment will be made upon receipt and verification of the returned product. Altus Fine Art is not responsible for damage incurred during return shipment, please insure your shipment.